GENERAL CONDITIONS
TERMS OF SERVICE
These general conditions of sale apply strictly to the services offered.
by VIRINCASA DECO, SL Every service provided by VIRINCASA DECO, SL implies
necessarily as an essential, determining and essential condition, the acceptance
without reservations by the Client of the General Conditions of Services Provided by VIRINCASA DECO, SL, in force on the day on which the corresponding services are carried out.
Furthermore, the Client acknowledges that acceptance of these conditions will imply the
application of these to the service provided, with the exception of those cases in which new
conditions are brought to your attention by the VIRINCASA DECO, SL workshop. The fact that
VIRINCASA DECO, SL does not resort at any given time to any of the present
conditions cannot be interpreted nor will it be equivalent to giving up resorting to them in the future or
in the past.
The interpretation and execution of the conditions, as well as all acts that are
As a result of them, they will be subject to Spanish law, unless there are provisions
of public order contrary to it.
TAXES
21% VAT will be applied to all our services, according to applicable regulations.
PRICES AND SHIPPING
The prices of the services provided by VIRINCASA DECO, SL will be in euros. As for the prices, the VAT applicable on the day of the provision of the service must be added to them.
service. Any VAT rate change will be automatically applied to product prices.
services of VIRINCASA DECO, SL
Regarding shipments, the prices established for them are the following:
Free shipping on orders over 160 EUR (Peninsula and Portugal). Delivery in 1 – 4 days
workdays.
Standard Shipping (orders under 160 EUR) 5.95 EUR. Home delivery in 1 – 4 days
working days (Peninsula and Portugal)
Express Shipping 7.95 EUR. Home delivery in 1 – 2 business days (Peninsula and Portugal).
Shipping to Europe, Balearic Islands, Ceuta and Melilla 15.00 EUR. Home delivery in 3 – 5 days
workdays.
Unfortunately we only ship internationally at this time, Europe excluding the Canary Islands and the United Kingdom.
Delivery times are approximate. Any delay or problem with shipping should
contact the courier company in charge of transport, without prejudice to the fact that
VIRINCASA DECO, SL do everything on your part to assist and resolve the matter.
If you have any questions, you can contact us at info@theiqhomecollection.com.
PAYMENT METHODS
Accepted payment methods are: Credit card (Visa, Mastercard, Maestro, American
Express), Apple Pay, Google Pay, and Shop Pay.
VIRINCASA DECO, SL is not responsible for any possible failures that may occur in the
electronic means of payment, which in any case will be resolved as soon as possible.
USER REGISTRATION
To subscribe to our newsletter we will ask for your personal data to generate your
customer file. Said data will be protected by virtue of the provisions of the Organic Law
3/2018, of December 5, on Protection of Personal Data and guarantee of rights
digital. Only people over 18 years of age can register.
At any time the user can unsubscribe from that service directly from the
newsletter by contacting us at info@theiqhomecollection.com.
WEBSITE USE LICENSE
VIRINCASA DECO, SL offers a limited and revocable license to access and use our website, in accordance with these General Conditions of Use. This license does not include the right to collect or use information from the website for purposes prohibited by us, such as competing with VIRINCASA DECO, SL use VIRINCASA DECO, SL content in any way or save a partial or total copy of our websites.
COMPLAINTS AND CLAIMS
As a customer, you can always contact info@theiqhomecollection.com to transmit
any complaint, suggestion or claim arising from the provision of our services.
To facilitate your process, we ask that you always provide us with the invoice number. Us
We undertake to respond to requests within a period of 15 working days, from the date
in which they had been adequately received.
LIMITATION OF LIABILITY
We exclude any liability for damages of any kind that
may be due to the lack of availability or continuity of the operation of our
websites. We also decline any type of responsibility derived from misuse or
improper use of our products.
CHANGES IN THESE GENERAL CONDITIONS
We reserve the right to modify any aspect of these General Conditions,
including our prices, accepted designs or rejectable content.
APPLICABLE LAW AND COMPETENT JURISDICTION
These general conditions are ruled by the Spanish Law.
Regarding the resolution of possible disputes, the parties agree to submit to the
consumer arbitration established by regulation, renouncing any other jurisdiction that
could correspond to them.
For any other dispute that may arise and is not subject to binding arbitration,
The parties undertake to submit to the courts and tribunals with jurisdiction in Madrid,
renouncing any other jurisdiction that may apply to them.